5 Ways IT Will Change in the Next 10 Years

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The information technology industry is largely known for its “reactive” placement in a company’s structure. 

The database is down for the 3rd time this month? Let’s get IT in the room. 

Can’t really wrap your head around the new features in this quarter’s update to your software? Let’s get IT on the phone for the second time this week.  

Your IT team definitely feels like a necessity with the advent of new tech in almost every industry, however, IT has stagnated and become a very reactive role in the marketplace.

Your database falls off the face of the cloud and you’re left flailing your arms in frustration as you’re put in the queue behind all the other technological fires.

We know, it’s definitely not the first time you’ve felt that way. We’ve been there...

Fortunately, new tech, trends and business models are paving the way for the better, as we can expect to see some great innovations on top of what we’ve seen already that’ll deal with these roadblocks as proactively as possible. 

So how are things changing? 

1. Transition from reactive to proactive systems

IT might feel a bit like a Yahoo Answers thread with the constant inundation of trivial questions.  

Things break. IT fixes it and waits until it breaks again. 

If every other aspect of your business followed the same model it’s an absolute guarantee that you’re leaving efficiency on the table. Fortunately, this is exactly where innovation is occurring.

Salesforce is a perfect example of this, providing a mixture of pre-built and customizable systems that can take your business to the next level, as you can pinpoint upcoming needs within the synergistic systems you set up.

If growth needs arise, they can easily be handled with the help of your Salesforce Partner.

2. Complete scalability rather than growing pains

Apple makes a very popular computer, however, when you commit to a Mac, you’re committing to that specific set of hardware; most components are soldered to the motherboard of the machine.

This isn’t exactly a negative for most people, however, what if you just want to upgrade your graphics card and keep your old machine running? That’s a no-go, friend... 

You’ll have to shell out up to three-grand for the latest and greatest specs.

Growth shouldn’t be that painful financially or modularly, which is exactly what you want to avoid with your current and future IT situation. 

The future of tech implementations will see perfectly customized solutions to all technology needs that are ready to go pretty much instantaneously after identifying existing or future pain points.

So, who’s identifying these problems?

3. Crowdsourcing functionality for efficiency

Large decisions, specifically those involving the adoption of new systems and software, are often dealt with by a few stakeholders that aren’t as involved in the day-to-day as most employees are. 

Efficiency requires cooperation from every level of the company, regardless of structure within the corporate hierarchy. More importantly, rather than making macro changes to a system (e.g. adopting more IT staff or new software systems), micro changes can be made on a consistent basis as needs arise. 

If you’re utilizing Salesforce, this is where your Salesforce Partner comes in, working with you as often as possible to optimize overall efficiency. 

At the end of the day, necessary changes are being made by those most heavily involved in the everyday processes, and the time of your dedicated IT staff is cut in half (or completely cut away).

Did we just say completely cut away? No IT? Yeah, why not?

4. Not having to employ a full-time IT staff 

Is this a good thing or a bad thing for IT? Many in the workforce may see the attrition as bad, however, both employees and employers need to stay above water when it comes to innovation in their respective industry.

With the advent of Salesforce, companies thrive solely through their Salesforce Administrator and Partner rather than a dedicated IT staff, with everything flowing seamlessly through Salesforce instead of tons of unnecessary software

We’re definitely not here to try and get you to toss your IT department, but the near future may merit a change or two to your internal structure that could save everyone some serious time and money.

5. What replaces IT will no longer be looked at as a headache, but as an opportunity

The groans coming from throughout the office often drown out the excitement after announcing a new software or IT implementation. 

Nothing usually works as planned and things may be slow with everyone working through the same few implementation steps. 

When the word upgrade gets thrown around, people need to see the benefit that comes along with the software. This means no down-time, extremely quick application, and a very easy learning curve. Not only can Salesforce offer this today, but we’d love to help you hit the ground absolutely sprinting in every way possible.

Let us know if any of these got you excited, we’d love to get you on the right path… or get your running a little faster.

Andy Felice