Why Do So Many Salesforce Implementations Fail?
When was the last time you discovered a problem that you didn’t know you had in the first place? How many problems are still looming in your own personal life? Are you having trouble dating, staying on a gym routine, or handling your day-to-day customer interactions in a CRM?
Well, we can’t really help you with the first two, but the third point is vastly underappreciated in today’s business climate, and we’re here to help you tackle one of the most all-encompassing solutions to your business problems: Salesforce implementation… And yes… It’s true. Salesforce is an animal.
It’s such a huge project that most companies can’t even fathom where to start. Why is that so difficult? Why aren’t companies becoming their own Wolves of Wall Street within the first few weeks of starting the Salesforce implementation process? There’s no one-size-fits-all answer, but lets clear the air a little.
Why so many Salesforce implementations fail:
Lack of a Clear Direction
The use of Salesforce isn’t decided over a glance of their web page. Its true potential is hidden behind the dichotomy of how you currently handle your processes, and how you’d like to handle your processes.
How is your business currently growing? Why is or isn’t it sustainable? These are a few of the many questions you need worked out, to help surface your business’ current systems and true direction with Salesforce.
If you do this right, you’ll set yourself up for a successful implementation of Salesforce.
Great! But who’s managing all this on the businesses’ side?
Leadership is Unclear or Unenthusiastic
Unfortunately, company leadership sometimes views their software as a necessary evil they have to “bite the bullet” on. Something that’s barely net positive for them.
That’s certainly not the case, in actuality. With the proper direction & Salesforce partner your business’s software will be the foundation to build a rocket upon and scale it to the moon.
This is the reality of a proper Salesforce implementation.
It’s something to be excited about!
When the company leadership knows the direction this can go, having the right understanding and attitude comes naturally and it trickles down.
Many have failed without this understanding.
Partnering with the Wrong People
Do a quick Google search and you’ll see there are other Salesforce experts out there.
Experts who think they have a solid understanding of Salesforce. And they do.
But not like us.
Have you ever gone on a vacation and wanted to go to a nice dinner? You typically have two strategies in this situation. The first would be to ask the hotel concierge. They’ll probably give a half decent recommendation.
You ask the locals. The obvious better route.
We are the locals. Oppty has been where you are; looking for a Salesforce partner, having TWO failed implementations, to finally hire someone to teach us, so we can do it ourselves. That’s what we did.
We built our own platform and have since made it our mission to help businesses get an incredible platform solution and steer clear of a failed implementation.
Want to hear more about how we can help your business have a successful implementation?